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FAQ

Do you offer local pickup?

Yes! If you would like to pick up locally (Whitby, Ontario) please choose this option upon checkout. 

If you choose this option at checkout you MUST email us at lovesquaredkids@gmail.com with your order # & full name to arrange pick up.

What forms of payment do you accept?

We accept payment via PayPal, Email Money Transfer ONLY!

When can I expect my items to ship?

Our current turn around time for ready to ship is 2-5 days, made to order is approx 2-3 weeks unless otherwise stated. Processing times may increase during promotions, releases or sales. Please keep in mind that all of our items are handmade start to finish locally please know i work hard to keep turn around times as low as I can.

Can I return or get a refund if I don't like them?

No. Returns and/or refunds are only granted if the wrong product was sent or if the product is defective otherwise all sales are final.

My package hasn't arrived yet what should I do?

Items are shipped via Canada Post Lettermail (unless otherwise requested) in order to make shipping affordable. Please allow 1-3 weeks for all Lettermail packages to arrive within Canada. Love Squared Kids is not responsible for packages once they are shipped out using this method. If you would like a tracking number with faster shipping please choose parcel at checkout.

Do you still offer any hair accessories? 

Only our amazing scrunchies!

Do you ship to the USA?

Yes we do! 

Where can I follow you on social media?

You can find us on:

Facebook // Instagram // Twitter


 

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