Loading... Please wait...

FAQ

Do you offer local pickup?

Yes! Pick up is now done at Markets by Dream day in Brooklin, On. 

66 Baldwin St, Unit 304

Whitby, ON L1M 1A3

‚Äč

How will I know when my item is at the store and ready for pick up?

If you chose PICK UP at Markets by Dream Day your order will be ready for pick up there only when you receive an updated email saying your order is complete. Once you receive that confirmation email it means your order has been dropped off at MBD with your name. Please see their website for business hours www.marketsbydreamday.com. You will have approx 2 weeks to pick up your order.

What forms of payment do you accept?

We accept payment via PayPal & Credit card via Stripe.

When can I expect my items to ship?

Our current turn around time for ready to ship is 3-5 days. Processing times may increase during promotions, releases or sales. Please keep in mind that all of our items are handmade start to finish locally please know i work hard to keep turn around times as low as I can.

Can I return or get a refund if I don't like them?

No. Returns and/or refunds are only granted if the wrong product was sent or if the product is defective otherwise all sales are final.

My package hasn't arrived yet what should I do?

Items are shipped via Canada Post Lettermail (unless otherwise requested) in order to make shipping affordable. Please allow 1-3 weeks for all Lettermail packages to arrive within Canada. Love Squared Kids is not responsible for packages once they are shipped out using this method. If you would like a tracking number with faster shipping please choose parcel at checkout.

Do you still offer any hair accessories? 

Only our amazing scrunchies!

Do you ship to the USA?

Yes we do! 

Where can I follow you on social media?

You can find us on:

Facebook // Instagram 


 

Connect with us

Newsletter